Rent a Car
 <span>Al Sufouh 2 Dubai</span> Hire Economy Sedan Sports Luxury SUV Cars for Rent <span>Internet City</span>

Rent a Car
Al Sufouh 2 Dubai Hire Economy Sedan Sports Luxury SUV Cars for Rent Internet City

Welcome to MidJack Car Rental LLC Dubai The Best Cheap Car Rental in Internet City Hire Economy Sedan Sports Luxury Family SUVs Convertible Cars & Toyota Hilux 4x4 Commercial Pickups for Rent in Dubai Internet City for Daily Weekly & Monthly Rental with FREE Doorstep Delivery in Al Sufouh 2 Knowledge Park Barsha Heights The Greens Emirates Hills The Lakes Dubai Marina & JBR Jumeirah Beach
Cheap Car Rental in Internet City Al Sufouh 2 Dubai
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Midjack Car Rental  LLC - Cheap Car Rental in Internet City Al Sufouh 2 Dubai

About Us

Midjack Car Rental LLC - Cheap Car Rental in Internet City Al Sufouh 2 Dubai

Welcome to MidJack Car Rental LLC, your trusted partner for affordable and premium car rental services in Dubai Internet City. We specialize in providing a wide range of well-maintained vehicles including economy cars, luxury sedans, sports & convertible models, Small - Fullsize SUVs, 7seater family cars, and 4x4 Toyota Hilux commercial pickups. Whether you're a visitor, resident, or media professional, we offer flexible daily, weekly, and monthly rental plans tailored to your needs. Enjoy free doorstep delivery in key nearby areas such as Barsha Heights, Knowledge Park, The Greens, Dubai Marina, JBR, and more. Experience convenience, reliability, and unmatched value with MidJack Car Rental Al Sufouh 2 Dubai.

Explore the best Luxury cars in Dubai Internet City

Choose from Top Car Brands

Rent a Car in Internet City and choose from your favorite Car Brands like Toyota BMW Audi Nissan Kia Honda Porsche Mercedes Chevrolet Volkswagen GMC Land Rover Range Rover etc

Why Hire Luxury Cars
with Midjack Car Rental in Internet City Dubai

Variety of Cars

Variety of Cars

Guaranteed Competitive Rates
Best Rates

Best Rates

We will deliver the car to your doorstep
Trusted by hundreds

Trusted by hundreds

with 5 * Customer Reviews

What our clients say

Testimonials

excellent service

Rented the Nissan patrol, excellent service from Mr. Farooq and overall prompt response. Will be using them in the future for sure...
Sardar Yasir

Reasonable Price, No hidden cost at all

I have been using rent a car services from many companies in the last 20 years but nothing even close to Prox Luxury Car Rental Llc. Prompt and kind service by Mr Zeeshan and Mr Farooq, reasonable price, no hidden cost at all. Best experience. Highly recommended
Ravi Kumar
Ravi Kumar

Budget Friendly Cars

Booked a nice seven seater Toyota from Farook! Car is in good condition, within our budget, very comfortable. Farook helped us find just what we were looking for, showed us the car before we’ve rented it to make sure it fits us. Totally recommend!
Mike Bivol
Mike Bivol

Car Delivery at Airport

The service provided by Mr. Farooq was amazing. He provided all needed details about available car and options. He was waiting for me at the airport when I arrived and when I left. I highly recommend dealing with him for any car rental requirements.
Ali Emsamra
Ali Emsamra

outstanding service from this company

Once again outstanding service from this company. 40 mins after a call the car arrived at my home quite a way out of town. Formalities over in a flash and the car was ours. No fuss no bother just a professional service with a great price.
Peter Lee
Peter Lee

new cars, good rates

Great service and team. Farooq is very helpful and clear, new cars, good rates, recommended.
Faris Atiyeh
Faris Atiyeh
4.0
Based on 4 reviews
powered by Google
Farrukh Naeem
08:32 10 Sep 24
Renting from Midjack Car Rental LLC in Al Barsha was a delightful experience. I chose a Mercedes-Benz E-Class, and it was in immaculate condition. The team provided excellent service, and their attention to detail made all the difference. Their competitive rates and high-quality vehicles make them a top choice for car rentals in Dubai. I will definitely be returning for my future car rental needs!
Mohammed hatimi
08:25 10 Sep 24
Midjack Car Rental LLC in Al Barsha offers an incredible selection of luxury vehicles, including the Range Rover Vogue. The staff were incredibly professional and made the entire rental process effortless. The Range Rover was spotless and well-maintained, adding a touch of elegance to my Dubai experience. The pricing was transparent with no hidden charges, and their customer service was outstanding. Highly recommended for anyone looking for a premium rental experience in Al Barsha!
Altaf Khan
06:36 24 Aug 23
Best Car Rental Company in Dubai! my Experience was Great, Thanks Midjack!!
Abdalla Essam
08:00 10 Sep 19

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Looking for the perfect car rental solution in Al Sufouh 2 Dubai? Whether you need an economy sedan for business meetings, a luxury SUV for family adventures, or a sports car for that special weekend, Al Sufouh 2 offers Dubai’s most comprehensive car rental options with rates starting at just 120 AED per day and FREE hotel/airport delivery.

Located in Dubai’s prestigious coastal district, Al Sufouh 2 serves as the gateway to Dubai’s major business hubs including Dubai Internet City, Dubai Media City, and Knowledge Village, making it the perfect base for both business travelers and tourists seeking convenient transportation solutions.

Why Choose Al Sufouh 2 for Your Dubai Car Rental Needs?

Al Sufouh 2 stands out as Dubai’s premier location for car rentals, offering unmatched advantages that make it the top choice for visitors and residents alike. This 7-square-kilometer coastal area strategically connects you to Dubai’s most important destinations while providing easy access to beautiful beaches and luxury amenities.

Strategic Location Benefits:

  • 5 minutes to Dubai Internet City – Perfect for tech professionals and business meetings
  • 10 minutes to Dubai Marina – Access to world-class dining and entertainment
  • 15 minutes to Palm Jumeirah – Luxury resorts and exclusive beach clubs
  • 20 minutes to Dubai International Airport – Convenient for travelers
  • Direct access to Sheikh Zayed Road – Dubai’s main highway for quick city navigation

Local Infrastructure Advantages: The area features modern roads designed for comfortable driving, ample parking facilities at major hotels and business centers, and Salik toll integration for seamless highway travel. Unlike other Dubai locations, Al Sufouh 2 offers less congested roads during peak hours, making it ideal for first-time Dubai drivers.

Business Hub Proximity: With over 1,500 international companies operating in nearby Dubai Internet City and Dubai Media City, Al Sufouh 2 has become the preferred accommodation area for business travelers. 78% of corporate visitors choose Al Sufouh 2 for its proximity to meeting venues and the convenience of having rental cars delivered directly to their hotels.

Car Types Available in Al Sufouh 2

Economy Cars – Budget-Friendly Daily Mobility

Starting from 120 AED/day, our economy car selection offers the perfect balance of affordability and reliability for daily transportation needs in Dubai.

Popular Economy Models:

  • Nissan Sunny – 120-150 AED/day, perfect for solo travelers and couples
  • Toyota Yaris – 130-160 AED/day, excellent fuel efficiency for city driving
  • Hyundai Accent – 125-155 AED/day, comfortable interior for longer journeys
  • Kia Picanto – 110-140 AED/day, compact size ideal for Dubai’s tight parking spaces

Economy Car Benefits: Economy vehicles provide exceptional fuel efficiency (averaging 15-18 km/liter), making them cost-effective for daily commuting between Al Sufouh 2 and business districts. These cars come with automatic transmission, air conditioning, and Bluetooth connectivity as standard features. Monthly packages for economy cars start at 1,800 AED, offering significant savings for extended stays.

Best For: Solo business travelers, couples on vacation, daily commuting to Dubai Internet City/Media City, budget-conscious tourists exploring Dubai attractions.

Luxury Sedans – Executive Transportation

Premium comfort meets professional image with our luxury sedan collection, featuring vehicles from BMW, Mercedes-Benz, Audi, and Lexus.

Executive Sedan Options:

  • BMW 5 Series – 350-450 AED/day, advanced driver assistance and premium interior
  • Mercedes E-Class – 380-480 AED/day, sophisticated design with cutting-edge technology
  • Audi A6 – 330-430 AED/day, sporty handling with luxury appointments
  • Lexus ES – 320-420 AED/day, renowned reliability with premium comfort

Luxury Features: All luxury sedans include leather seating, premium sound systems, navigation systems, premium insurance coverage, and 24/7 roadside assistance. These vehicles feature advanced safety systems including blind-spot monitoring, adaptive cruise control, and emergency braking assistance.

Business Package Benefits: Corporate clients receive priority booking, flexible modification policies, and dedicated account management. Monthly luxury sedan packages start at 8,500 AED with unlimited mileage and complimentary car washes.

Best For: Executive meetings, corporate transportation, VIP airport transfers, business dinners in Dubai Marina, client entertainment.

SUVs – Versatility and Space

Dubai’s challenging climate and diverse terrains make SUVs the most popular choice among rental customers, with 65% of long-term rentals being SUV bookings.

Family-Friendly SUVs:

  • Toyota Fortuner – 280-350 AED/day, 7-seater capacity with excellent reliability
  • Nissan Patrol – 400-500 AED/day, 8-seater luxury with powerful performance
  • Ford Explorer – 320-400 AED/day, 6-seater with advanced infotainment
  • Chevrolet Tahoe – 450-550 AED/day, 7-seater American luxury and power

Premium Luxury SUVs:

  • Range Rover Sport – 600-800 AED/day, off-road capability with luxury comfort
  • BMW X5 – 550-700 AED/day, sporty handling with premium features
  • Mercedes GLE – 580-750 AED/day, advanced technology and supreme comfort
  • Audi Q7 – 520-680 AED/day, spacious interior with cutting-edge tech

SUV Advantages: SUVs offer superior visibility in Dubai traffic, ample cargo space for shopping and luggage, comfortable seating for up to 8 passengers, and enhanced safety with higher driving position. All-wheel-drive options available for desert adventures and off-road exploration.

Best For: Family vacations, group travel, shopping expeditions to Dubai Mall, desert safari adventures, airport transfers with multiple passengers.

Sports Cars – Thrill and Prestige

Experience Dubai’s luxury lifestyle with our premium sports car collection, featuring the world’s most prestigious automotive brands.

Exotic Sports Cars:

  • Ferrari 488 – 2,500-3,500 AED/day, Italian performance excellence
  • Lamborghini Huracán – 2,800-3,800 AED/day, aggressive styling with incredible power
  • McLaren 720S – 3,200-4,200 AED/day, cutting-edge technology and speed
  • Porsche 911 – 1,800-2,800 AED/day, legendary performance and handling

Luxury Sports Options:

  • BMW M4 – 800-1,200 AED/day, German precision with sporty character
  • Mercedes AMG GT – 1,200-1,800 AED/day, luxury performance combination
  • Audi RS5 – 900-1,400 AED/day, quattro all-wheel-drive performance
  • Jaguar F-Type – 850-1,350 AED/day, British elegance with powerful engines

Sports Car Experience: All sports cars include comprehensive insurance, GPS tracking, premium fuel, and white-glove delivery service. Professional driving orientation provided for exotic car rentals to ensure safe operation of high-performance vehicles.

Best For: Special occasions, weekend getaways, business entertainment, social media content creation, luxury lifestyle experiences.

Flexible Rental Duration Options

Daily Rentals – Short-Term Flexibility

Perfect for tourists and business travelers requiring transportation for 1-7 days. Daily rates include standard insurance, unlimited city mileage (within Dubai and Northern Emirates), and 24/7 customer support.

Daily Rental Benefits:

  • No long-term commitment required
  • Immediate availability for same-day bookings
  • Flexible pickup and return times
  • Multiple vehicle switching options during rental period
  • Comprehensive insurance coverage included

Popular Daily Packages:

  • Weekend Special (Friday-Sunday): 15% discount on luxury vehicles
  • Business Day Package (Monday-Thursday): Priority booking for executive cars
  • Tourist Explorer (3-7 days): GPS and tourist guidebooks included

Weekly Rentals – Extended Convenience

Ideal for business trips and vacation stays lasting 1-4 weeks. Weekly packages offer significant cost savings with rates 20-35% lower than daily rentals.

Weekly Package Advantages:

  • Reduced daily rates for extended use
  • Free vehicle upgrades based on availability
  • Complimentary car wash service
  • Extended mileage allowance (1,500 km/week)
  • Priority customer support with dedicated service representatives

Business Weekly Options: Corporate weekly packages include fuel cards, Salik credit, airport transfers, and flexible return scheduling to accommodate changing business schedules.

Monthly Rentals – Long-Term Value

Most economical option for stays exceeding 30 days, offering rates up to 50% lower than daily rentals. Monthly packages provide maximum flexibility with the ability to exchange vehicles during the rental period.

Monthly Rental Features:

  • Lowest possible rates for extended stays
  • Unlimited mileage within UAE
  • Free maintenance and servicing
  • Vehicle replacement in case of breakdowns
  • Multiple driver additions at no extra cost
  • Flexible contract terms with early termination options

Long-Term Packages:

  • 3-Month Business Package: Additional discounts for corporate clients
  • 6-Month Expatriate Package: New resident support and vehicle orientation
  • 12-Month Premium Package: Luxury vehicle access with regular upgrades

FREE Hotel and Airport Delivery Service

Convenience redefined – Our complimentary delivery service brings your rental car directly to your location, eliminating transportation hassles and saving valuable time.

Hotel Delivery Service

Available to all major hotels in Al Sufouh 2, Dubai Marina, Jumeirah Beach, and Internet City areas. Our professional delivery team coordinates with hotel concierge services to ensure seamless vehicle handover.

Supported Hotel Areas:

  • Al Sufouh Hotels: Le Royal Meridien, One&Only Royal Mirage, Jumeirah Beach Hotel
  • Dubai Marina Hotels: Marina Byblos, Grosvenor House, Le Meridien Mina Seyahi
  • JBR Hotels: Hilton Dubai Jumeirah, The Ritz-Carlton, Amwaj Rotana
  • Palm Jumeirah: Atlantis, Waldorf Astoria, FIVE Palm Jumeirah

Hotel Delivery Process:

  1. Advance booking confirmation with hotel details
  2. Professional delivery team arrives at scheduled time
  3. Vehicle inspection and documentation completion
  4. Key handover with operation instructions
  5. 24/7 support contact information provided

Airport Delivery Service

Meet and greet service available at Dubai International Airport (DXB) and Al Maktoum International Airport (DWC). Our representatives track flight arrivals to ensure timely vehicle delivery.

Airport Service Features:

  • Flight tracking for accurate timing
  • Arrival hall meet and greet with name boards
  • Fast-track documentation process
  • Immediate vehicle availability upon arrival
  • Direct departure without additional stops

VIP Airport Service: Premium airport service includes porter assistance, priority immigration guidance, premium parking access, and luxury lounge coordination while documentation is completed.

Strategic Business District Access

Dubai Internet City Connection

Al Sufouh 2’s prime location provides 5-minute access to Dubai Internet City, the Middle East’s largest technology hub hosting over 1,600 companies including Microsoft, IBM, Oracle, and Samsung.

Business Transportation Benefits:

  • Rush hour optimization: Alternative routes avoid peak traffic congestion
  • Parking solutions: Pre-arranged parking access at major DIC buildings
  • Meeting coordination: Flexible rental schedules for conference attendance
  • Corporate rates: Special pricing for technology sector professionals

DIC Company Partnerships: We maintain corporate accounts with Fortune 500 companies in Dubai Internet City, providing streamlined billing, priority vehicle allocation, and dedicated customer service for business travelers.

Dubai Media City Proximity

Direct access to Dubai Media City, the region’s media and marketing hub, home to CNN, Reuters, Showtime, and over 400 creative companies.

Media Professional Services:

  • Equipment transport: Spacious vehicles for media equipment
  • Flexible scheduling: Accommodate unpredictable media production timelines
  • Location shoots: Luxury vehicles available for commercial productions
  • Event support: Multiple vehicle coordination for media events

Knowledge Village Integration

Educational institution support for students and faculty at Knowledge Village, hosting campuses of international universities and training institutes.

Academic Community Benefits:

  • Student discounts: Special rates for enrolled students with valid ID
  • Faculty packages: Long-term rental options for visiting professors
  • Campus delivery: Direct vehicle delivery to university facilities
  • Group bookings: Coordination for academic conferences and events

Pricing Structure and Payment Options

Transparent Pricing Model

No hidden fees – Our pricing structure includes all mandatory costs upfront, ensuring budget certainty for rental planning.

Standard Inclusions:

  • Comprehensive insurance with collision damage waiver
  • Basic maintenance and emergency roadside assistance
  • Standard mileage allowance (200 km/day for daily rentals)
  • Salik tag for toll road access
  • 24/7 customer support hotline
  • Vehicle registration and legal documentation

Optional Add-ons:

  • Additional drivers: 50 AED/day per driver
  • Child safety seats: 25 AED/day (ages 0-4 years)
  • GPS navigation: 30 AED/day with multilingual support
  • Mobile Wi-Fi hotspot: 35 AED/day with unlimited data
  • Additional insurance: 75 AED/day for zero-excess coverage

Flexible Payment Solutions

Multiple payment methods accepted to accommodate international travelers and local residents with varying payment preferences.

Accepted Payment Types:

  • Credit cards: Visa, Mastercard, American Express, Diners Club
  • Debit cards: Local UAE banks and international cards
  • Digital payments: Apple Pay, Google Pay, Samsung Pay
  • Corporate accounts: Established business credit lines
  • Cash payments: Available for certain vehicle categories

Payment Scheduling:

  • Advance payment: 10% discount for full prepayment
  • Split payments: 50% advance, 50% upon return
  • Corporate billing: Monthly invoicing for business accounts
  • Insurance direct billing: Coordination with insurance providers

Security Deposit Structure

Refundable security deposits vary by vehicle category and rental duration, with electronic pre-authorization available to avoid cash deposits.

Deposit Requirements:

  • Economy cars: 1,000-1,500 AED
  • Luxury sedans: 3,000-5,000 AED
  • SUVs: 2,500-4,000 AED
  • Sports cars: 10,000-25,000 AED

Deposit Alternatives:

  • Credit card authorization: No cash exchange required
  • Insurance guarantee: Third-party deposit coverage
  • Corporate guarantee: Business credit line utilization
  • Reduced deposits: Available for returning customers

Documentation and Legal Requirements

For UAE Residents

Streamlined process for UAE residents with minimal documentation requirements and fast approval procedures.

Required Documents:

  • Valid UAE driving license (minimum 1 year old)
  • Emirates ID (original required for verification)
  • Valid credit card in driver’s name
  • Passport copy (for international residents)

Resident Benefits:

  • Reduced deposit requirements for established residents
  • Flexible payment terms and credit options
  • Priority booking during peak seasons
  • Loyalty program enrollment with accumulated benefits

For International Tourists

Tourist-friendly policies designed to accommodate international visitors with varying documentation and time constraints.

Tourist Documentation:

  • Valid passport with UAE entry stamp
  • International driving license or home country license with English translation
  • Credit card for security deposit
  • Hotel confirmation or local address proof

Tourist Services:

  • Airport documentation assistance for license verification
  • Tourism authority coordination for special permits
  • Embassy support for documentation queries
  • Multi-language customer service assistance

Corporate and Business Rentals

Specialized business services for companies requiring fleet solutions and corporate transportation management.

Corporate Requirements:

  • Business trade license and establishment card
  • Authorized signatory identification
  • Corporate credit verification
  • Employee authorization letters for multiple drivers

Business Services:

  • Fleet management for multiple vehicle coordination
  • Centralized billing with detailed usage reports
  • Driver management for employee vehicle access
  • Corporate insurance coordination and management

Safety and Insurance Coverage

Comprehensive Insurance Protection

Full insurance coverage included with all rental packages, providing peace of mind and financial protection for all driving scenarios.

Standard Insurance Features:

  • Third-party liability: Mandatory UAE legal requirement
  • Collision damage waiver: Protection against accident damage costs
  • Theft protection: Complete vehicle replacement in theft cases
  • Fire damage coverage: Natural disaster and accident fire protection
  • Glass and tire coverage: Comprehensive component protection

Premium Insurance Options:

  • Zero excess coverage: No deductible for any insurance claims
  • Personal accident insurance: Medical coverage for rental drivers
  • Personal effects coverage: Protection for personal belongings
  • Roadside assistance premium: Enhanced breakdown coverage
  • International coverage: Protection for travel to other emirates

Safety Equipment and Features

Modern vehicle fleet equipped with latest safety technologies and regularly maintained to exceed UAE safety standards.

Standard Safety Equipment:

  • ABS braking systems with electronic brake distribution
  • Multiple airbags (front, side, and curtain protection)
  • Electronic stability control for enhanced handling
  • Tire pressure monitoring systems
  • Emergency brake assist technology

Advanced Safety Features:

  • Blind spot monitoring in luxury and sports vehicles
  • Adaptive cruise control for highway driving
  • Lane departure warning systems
  • Collision avoidance technology
  • Reverse cameras and parking sensors

Emergency Support Services

24/7 emergency assistance ensuring immediate help during any roadside situation or emergency scenario.

Emergency Services Include:

  • Roadside breakdown assistance with mobile mechanics
  • Battery jump-start and tire change services
  • Emergency fuel delivery for fuel-related issues
  • Lockout assistance for key-related problems
  • Accident support with insurance claim coordination
  • Vehicle replacement for breakdown situations exceeding 2 hours

Local Area Attractions and Destinations

Beach and Coastal Activities

Al Sufouh Beach access provides pristine coastal experiences just minutes from your accommodation, with rental cars enabling easy exploration of Dubai’s 40+ kilometers of beautiful coastline.

Popular Beach Destinations:

  • Jumeirah Beach: Public beach with facilities and restaurants (5 minutes)
  • Kite Beach: Water sports and outdoor activities hub (8 minutes)
  • Black Palace Beach: Secluded beach with luxury resort access (3 minutes)
  • Marina Beach: Urban beach with dining and entertainment (10 minutes)

Water Sports Access: Your rental car provides convenient transportation to water sports centers offering jet skiing, parasailing, paddle boarding, and deep-sea fishing excursions. Equipment rental coordination available through hotel concierge services.

Shopping and Entertainment

Strategic location enables easy access to Dubai’s premier shopping and entertainment destinations, with covered parking available at all major malls.

Major Shopping Centers:

  • Mall of the Emirates: 15 minutes, featuring Ski Dubai and luxury brands
  • Dubai Marina Mall: 10 minutes, waterfront shopping with marina views
  • Ibn Battuta Mall: 20 minutes, themed shopping with cultural experiences
  • Dubai Mall: 25 minutes, world’s largest shopping and entertainment destination

Entertainment Venues:

  • Dubai Marina Walk: Dining and nightlife destination (10 minutes)
  • JBR The Beach: Outdoor shopping and entertainment complex (12 minutes)
  • Madinat Jumeirah: Traditional architecture with modern amenities (8 minutes)
  • Wild Wadi Water Park: Family entertainment with water attractions (5 minutes)

Cultural and Historic Sites

Dubai’s rich heritage easily accessible with convenient driving routes and tourist-friendly parking at major cultural destinations.

Cultural Destinations:

  • Dubai Museum: Historical insights in Al Fahidi district (30 minutes)
  • Sheikh Mohammed Centre: Cultural understanding programs (25 minutes)
  • Al Fahidi Historic District: Traditional architecture and cultural walks (30 minutes)
  • Dubai Frame: Modern architectural marvel with city views (35 minutes)

Religious Sites:

  • Jumeirah Mosque: Cultural tours and Islamic architecture (20 minutes)
  • Iranian Mosque: Unique blue tile architecture (25 minutes)
  • Hindu Temple: Traditional Indian architecture (40 minutes)

Booking Process and Customer Service

Simple Online Booking System

User-friendly digital platform enabling complete rental booking in under 5 minutes with real-time availability and instant confirmation.

Booking Steps:

  1. Vehicle selection from available categories and models
  2. Date and time specification for pickup and return
  3. Location preference for vehicle delivery or pickup
  4. Documentation upload for pre-approval processing
  5. Payment processing with secure encryption
  6. Instant confirmation with booking reference number

Booking Features:

  • Real-time availability updated every 15 minutes
  • Price comparison across vehicle categories
  • Modification flexibility up to 24 hours before pickup
  • Cancellation options with transparent fee structure
  • Special requests accommodation for specific needs

Professional Customer Support

Multilingual customer service available 24/7 with Arabic, English, Hindi, Urdu, and French support for international customers.

Support Services:

  • Pre-booking consultation for vehicle selection advice
  • Booking modification assistance and coordination
  • Emergency support for roadside and accident situations
  • Extension services for rental period adjustments
  • Complaint resolution with dedicated customer care managers

Response Time Guarantees:

  • Emergency calls: Immediate response within 2 minutes
  • General inquiries: Response within 30 minutes during business hours
  • Booking modifications: Confirmation within 1 hour
  • Complaint resolution: Initial response within 2 hours, resolution within 24 hours

Quality Assurance Program

Rigorous vehicle maintenance and customer satisfaction monitoring ensuring consistent service quality and vehicle reliability.

Vehicle Quality Standards:

  • Pre-rental inspection with 47-point quality checklist
  • Professional cleaning and sanitization between rentals
  • Maintenance scheduling based on mileage and time intervals
  • Immediate replacement for any quality issues
  • Customer feedback integration for continuous improvement

Service Quality Metrics:

  • 98.5% customer satisfaction rating based on post-rental surveys
  • Average response time of 8 minutes for customer inquiries
  • 99.2% on-time delivery rate for scheduled pickups
  • 95% first-time resolution rate for customer issues

Book Now: Call +971 55 568 7222  or WhatsApp for instant reservations and special offers. Your dream car awaits in Al Sufouh 2 – Dubai’s premier car rental destination!

Frequently Asked Questions (FAQs)

  • What is the minimum age requirement for car rental in Dubai? The minimum age for car rental is 21 years for economy vehicles and 25 years for luxury and sports cars. Drivers must hold a valid license for at least 1 year before rental.
  • Can I rent a car with a debit card instead of a credit card? Debit cards are accepted for rental payments, but a credit card is required for security deposits due to UAE legal requirements for vehicle guarantee purposes.
  • Is unlimited mileage included in rental packages? Daily rentals include 200 km/day, weekly rentals include 1,500 km/week, and monthly rentals include unlimited mileage within UAE borders. Additional mileage charged at 1.50 AED/km.
  • What happens if I return the car early? Early returns are allowed with proportional refunds for daily rentals exceeding 3 days. Weekly and monthly packages have minimum rental periods with no refund for early returns within the minimum period.
  • Can I add additional drivers to my rental agreement? Yes, additional drivers can be added at 50 AED/day per driver. All additional drivers must meet the same age and license requirements as the primary renter and be present during vehicle pickup.
  • Do I need an International Driving License for Dubai car rental? UAE residents need only a valid UAE driving license. Tourists require either an International Driving License or their home country license with English translation and official attestation.
  • What documents are required for car rental pickup? Required documents include valid driving license, passport/Emirates ID, credit card for deposit, and hotel booking confirmation or local address proof for tourists.
  • Can I use someone else’s credit card for the security deposit? No, the credit card must be in the primary driver’s name who signs the rental agreement. This is a UAE legal requirement for vehicle rental security.
  • What if my flight is delayed and I miss my pickup time? We offer flexible pickup scheduling with 2-hour grace periods for flight delays. Flight tracking services ensure your vehicle remains available despite schedule changes.
  • Are tolls (Salik) included in the rental price? Salik tags are provided with all vehicles, but toll charges are not included in rental rates. Toll usage is charged at actual cost plus 25% administration fee upon vehicle return.
  • What additional fees should I expect beyond the quoted rental price? 5% VAT is added to all quoted prices. Additional optional charges include extra drivers (50 AED/day), child seats (25 AED/day), and additional insurance (75 AED/day for zero excess).
  • Do you offer discounts for long-term rentals? Yes, substantial discounts apply for weekly rentals (20-30% savings) and monthly rentals (40-50% savings). Corporate accounts receive additional 5-15% discounts based on rental volume.
  • When is the security deposit refunded? Security deposits are refunded within 7-10 business days after vehicle return, pending final damage inspection, toll charge calculation, and fuel level verification.
  • What type of fuel do the rental cars use? Most vehicles use regular unleaded petrol (Special 95 octane). Luxury and sports cars may require Super 98 octane. Fuel type is clearly indicated in vehicle documentation and dashboard labeling.
  • Is GPS navigation included with rental cars? Luxury vehicles include built-in GPS navigation systems. Economy cars can be equipped with portable GPS units for 30 AED/day with multilingual interface options.
  • What happens if the car breaks down during my rental? 24/7 roadside assistance provides immediate support. Replacement vehicles are delivered within 2 hours for breakdowns exceeding 30 minutes. No additional charges apply for mechanical failures.
  • Can I modify or cancel my booking after confirmation? Modifications are allowed up to 24 hours before pickup without charges. Cancellations more than 48 hours in advance receive full refunds. Late cancellations incur 25% cancellation fees.
  • Are child safety seats provided with family cars? Child safety seats are available for 25 AED/day and are mandatory for children under 4 years. Advance booking recommended to ensure availability. Installation assistance provided during vehicle pickup.
  • What is covered under the standard insurance policy? Standard coverage includes third-party liability, collision damage (with 2,000 AED excess), theft protection, and fire damage. Personal belongings and driver medical coverage require additional insurance.
  • What should I do if I have an accident? Immediately contact police (999) and our emergency hotline. Do not admit fault or move vehicles unless instructed. Our accident support team coordinates with authorities and insurance providers for claim processing.
  • Is driving outside Dubai allowed with rental cars? Yes, driving throughout the UAE is permitted and included in rental agreements. International travel to Oman or Saudi Arabia requires advance permission and additional insurance coverage.
  • What happens if I receive a traffic fine during the rental? Traffic fines are the renter’s responsibility. Fines are typically issued to the rental company and forwarded to renters with 25% administrative fees. Payment assistance provided for fine resolution.

Ready to experience the freedom of driving in Dubai? Contact us today to book your perfect vehicle in Al Sufouh 2 Dubai. With unbeatable rates starting at 120 AED/day, FREE hotel and airport delivery, and 24/7 customer support, your Dubai adventure begins with the right car rental choice.

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